Terms of service
Last updated 27 October 2026
These terms are the agreement between you and Groundwork Tech Ltd, a company registered in Nigeria that operates PadiLearn (“PadiLearn”, “we”, “us”), when you use the PadiLearn apps or padilearn.com. By creating an account you agree to them. If you don’t agree, please don’t use PadiLearn.
Buying a course, refunds and teacher payouts are in section 6, and our refund policy has the full detail. For help, see Support: we reply within 2 working days.
1. Your account
- You must be 18 or older, or use PadiLearn with the permission and supervision of a parent or guardian.
- Give accurate details, keep your password to yourself, and tell us if you think someone else has used your account.
- You’re responsible for what happens under your account.
- You can delete your account at any time. See Delete your account.
2. Using PadiLearn
Don’t:
- break the law, or help anyone else break it;
- harass, threaten, or impersonate anyone;
- post spam, scams, or links to malware;
- copy, download, re-upload, or share courses outside PadiLearn unless the teacher allows it;
- try to get into accounts or systems that aren’t yours, or disrupt the service.
Certificates. When you finish every lesson of a course you can get a PadiLearn certificate of completion. It is our own record that you watched the course to the end on PadiLearn. It is not an accredited qualification, and it says so. The name on it is the one on your profile when it is issued, and changing your profile later does not change it; if it was spelt wrong, email us. We may withdraw a certificate that was earned by getting around how progress is measured, or one for a course we take down; its page then says it was withdrawn.
3. Content teachers upload
You keep ownership. Courses, videos, images and text you upload remain yours.
You give us permission to host it. By uploading, you give PadiLearn a non-exclusive, royalty-free, worldwide licence to store, copy, format, stream and display your content in the app and to promote PadiLearn (for example, showing a course’s title and thumbnail). This licence ends when you delete the content or your account, except for copies in backups, which are overwritten over time.
You’re responsible for it. You confirm you own your content, or have permission to use everything in it, including music, images and other people’s work. Your content must be accurate about what the course teaches.
Not allowed on PadiLearn:
- content that infringes someone else’s copyright, trademark or other rights;
- sexual content, graphic violence, or hate speech;
- content that encourages illegal activity, self-harm, or harm to others;
- scams, “get rich quick” schemes, or misleading claims about results;
- other people’s personal information without their permission.
Your first course is checked before it goes live. A person at PadiLearn looks at a teacher’s first course before it appears in the marketplace, usually within 2 working days, and may send it back with a note saying what to change. Once one of your courses is approved, your later courses go live as soon as you upload them. If one of your courses is taken down, your next one is checked again. A check is not an endorsement: we look for the things this section asks of you, not at how good the teaching is, and section 7 still applies.
4. Comments and ratings
Keep comments on topic and respectful. Ratings should reflect your honest experience of the course. Teachers can pin comments on their own courses. We may remove comments or ratings that break these terms.
5. Reports and takedowns
- Report it in the app. Use Report on a course page or on a comment.
- Or email us at hello@padilearn.com. For copyright complaints, include what the content is, where it is in the app, what work you own, and how to contact you.
We review reports and may remove content, limit features, or suspend or close accounts that break these terms. Where it’s appropriate, we’ll tell the person affected why and let them respond. A suspended account is shown the reason in the app, and can appeal by emailing hello@padilearn.com; a person reviews every appeal. Repeated or serious violations lead to the account being closed.
6. Paid courses, refunds and payouts
Buying a course
- Teachers set their own prices, in naira. Before you pay, you see the course price and a card processing fee, which covers what our payment provider charges. The total you see is what you pay. It is a one-off payment, not a subscription.
- Payments are handled by Paystack, by card, bank transfer or the other options Paystack offers at checkout. PadiLearn never sees your full card details.
- The course is yours once the payment is confirmed, usually within seconds. You can watch it for as long as your account is open and the course stays on PadiLearn. It is for your own learning: don’t share your account or the videos.
- There is nothing to cancel. There are no subscriptions or automatic renewals.
- Preview lessons are free, so you can see what a course is like before you buy it.
Refunds
Courses are digital, so there is nothing to return; where a refund is due, we refund the payment. The full rules are in our refund policy. In short:
- Charged but no course, or charged twice? Email us with the payment reference. We’ll give you the course, or refund the extra payment.
- If we remove a course because it breaks these terms, everyone who paid for it gets a full refund, card fee included.
- Not what it said? If a course is clearly not what its description and preview lessons showed, email us within 7 days of buying it. We review every request, and when we refund, the course is removed from your account.
- Approved refunds are sent through Paystack within 5 working days, back to the card or account you paid with. Your bank may take up to 10 working days to show it.
- Nothing in these terms takes away your rights under the Federal Competition and Consumer Protection Act 2018 or any other Nigerian law.
Teacher earnings and payouts
- PadiLearn keeps 15% of the price you set. The student pays the card fee on top, so you earn 85% of your price: NGN 4,250 on a NGN 5,000 course. We’ll give teachers at least 30 days’ notice before changing this.
- Paystack pays you directly. To charge for a course, add a Nigerian bank account in the app. We check the account name with the bank before saving it, and set up a Paystack subaccount for you. Each sale of your course is then split at checkout, and Paystack pays your share into that bank account, usually the next working day after the sale. Paystack does not hold payments back for a waiting period. The first payment to a bank account you have just added or changed is held until we have checked the account. Free courses need no bank account.
- Money we hold for you. If any of your earnings are held by PadiLearn rather than paid by Paystack, you can ask for them in the app once at least NGN 1,000 is ready. We send them by bank transfer, aiming to do so within 5 working days of your request, and the app tells you when they have been sent.
- Refunds come out of your earnings. If a sale is refunded after Paystack has paid you for it, the same amount is kept back from your next sales. We won’t ask you to pay it back separately.
- While an account is suspended, its courses cannot be bought, and any money we hold for it is held. Your balance is kept.
- You’re responsible for your own taxes on what you earn.
7. The service
We work to keep PadiLearn running, but we can’t promise it will always be available or error-free. We may change or stop features. We are not responsible for the accuracy of what teachers teach. Courses are the teachers’ own work and don’t come from PadiLearn.
8. Liability
To the extent the law allows, PadiLearn is not liable for indirect or consequential losses, or for loss of data, profits or opportunities, arising from your use of PadiLearn. Nothing in these terms limits liability that cannot be limited by law.
9. Ending your use
You can stop using PadiLearn and delete your account at any time. We may suspend or close your account if you break these terms, or if we have to for legal reasons.
10. Changes to these terms
We’ll update the date at the top when these terms change. For significant changes we’ll tell you in the app or by email before they take effect. If you keep using PadiLearn after that, the new terms apply.
11. Law
These terms are governed by the laws of the Federal Republic of Nigeria. Contact us first if you have a problem. Most issues can be sorted out by email.
Contact
Groundwork Tech Ltd, operator of PadiLearn · hello@padilearn.com · Support. We reply within 2 working days.